Most frequently asked questions and answers.
It’s not a problem! We’ll let you know when you get close to using up your hours and then you can either upgrade to the next plan, or pay for the extra hours at a rate of $60AUD per hour – whichever is less. We’ll always make sure you don’t over pay.
We’re not like lawyers! We’re not interested in charging huge hourly rates so you wrack up bills fast, our planning model is designed to make sure you get as much time as you need and we just charge enough to pay our planners for their time. Everyone wins!
The average is 10%, but it really depends on what you’re after. Once you’ve booked you’ll get access to all the insider special offers and deals that we arrange from time to time with our favourite suppliers.
For example – if we are meeting with a photographer and we know that lots of brides want to book them, we’ll often negotiate a better price and pass that on to you.
Of course! It’s super important that you feel really comfortable with your planner. We’d love to chat with you and we make it super easy to chat with us.
Start a chat on Facebook now!
No you don’t! There are so many parts of a wedding that, unless you’re choosing a package, it wouldn’t be possible to choose everything before you book. You’d virtually have to plan your whole wedding first!
The main decisions you need to make are you date, and whether you want to work with us. Our aim is to provide you with all the info you need to help you make that decision, including heaps of images of real weddings, transparent pricing, and answering any questions you might have so know if we’re right for you.
Paying suppliers individually can be super annoying – they all charge differently, in either Indonesian Rupiah or US Dollars, some include taxes in their prices, others don’t, and they all require different deposits and payment terms.
We make payments easy – booking your suppliers through Bali.Love means we handle all the payments for you, in Australian or US Dollars, depending on your preferred currency. We handle all the taxes and charges, deposit and final payments.
Best of all, you’re covered under Australian Consumer Law when you book through Bali.Love, so you have proper protections in place just like if you were booking your wedding at home.